Connekt01
Market
Share offers, launches and business updates with customers who have asked to hear from you.
Explore campaignsWHATSAPP MARKETING, CONVERSATIONS & AUTOMATION
Market your business.
Keep every conversation moving.
ConnektFlow brings WhatsApp campaigns, customer replies, follow-ups and team support into one platform, with Instagram comment automation to help people take the next step.
Reach customers who have opted in. Keep your team ready when a conversation needs a person.
connektflowILLUSTRATIVE WORKFLOW
01 / START THE CONVERSATIONNew collection · Opted-in audience
C
Customer conversationWhatsApp
02 / KEEP IT MOVINGAssigned to the support team
A new collection. A useful conversation.
Automation, with a human touch.
WhatsApp campaignsAutomated workflowsTeam inboxInstagram comments
ONE CONNECTED EXPERIENCEFrom the first message
From the first message
to the next step.
Marketing, enquiries and support all lead to conversations. Give each one a clear way forward.
02
Respond
Use configured responses for repeat questions and a shared inbox for personal replies.
Explore enquiry management03
Follow up
Connect messages and next actions through workflows suited to your business.
Explore follow-ups04
Support
Keep conversation history, assignment and internal notes close to the reply.
Explore customer supportWHATSAPP MARKETINGGive your next campaign
Give your next campaign
somewhere useful to go.
Promote a launch, share an offer or reconnect with your audience. Then be ready for the replies.
Choose a relevant group from your opted-in contacts, prepare the message and schedule the campaign. When someone wants to know more, your team can continue the conversation with the right context.
Relevant audiencesPersonalised messagesCampaign schedulingTeam replies
A CAMPAIGN IS ONLY THE BEGINNING
YOUR NEXT LAUNCHSomething new.
Something new.
For someone interested.
A relevant message, sent to an opted-in audience.
“Could you tell me more?”
Your team takes the next step.
Illustrative campaign journeyBUILT AROUND YOUR CONVERSATIONSSee how ConnektFlow
See how ConnektFlow
fits your business.
Different businesses. Familiar questions, follow-ups and customer conversations.
Ecommerce & D2C
Connect campaigns with order confirmation, checkout recovery and customer support.
Explore ecommerce & d2cReal estate
Organise property enquiries, share useful information and keep the sales team involved.
Explore real estateEducation & coaching
Help prospective students get course information and reach the right adviser.
Explore education & coachingTravel & hospitality
Handle package and accommodation enquiries with clearer replies and team handoffs.
Explore travel & hospitalityBeauty & wellness
Answer service questions and manage appointment enquiries with your team.
Explore beauty & wellnessClinics
Give reception teams a clearer way to handle administrative and appointment enquiries.
Explore clinics Your business
YOUR NEXT
BIG THING.
BIG THING.
A relevant response.
A useful next step.
A useful next step.
INSTAGRAM COMMENT AUTOMATIONHelp a comment become
Help a comment become
a useful conversation.
Someone asks about a price, a service or a link. Give them a relevant next step.
Use configured comment triggers to share information or a link through the supported reply flow. Introduce your product, explain a service or help someone find the information they requested.
AUTOMATION + YOUR TEAMHandle the repeat steps.
Handle the repeat steps.
Keep the human connection.
Configure messages, conditions, tags and alerts around your process. Assign conversations, review history and leave internal notes when a teammate needs to take over.
connektflowILLUSTRATIVE WORKFLOW
01 / START THE CONVERSATIONNew collection · Opted-in audience
C
Customer conversationWhatsApp
02 / KEEP IT MOVINGAssigned to the support team
A new collection. A useful conversation.
connektflowILLUSTRATIVE WORKFLOW
01 / START THE CONVERSATIONCustomer enquiry
C
Customer conversationWhatsApp
02 / KEEP IT MOVINGConversation assigned to a teammate
An enquiry. A clear next step.
connektflowILLUSTRATIVE WORKFLOW
01 / START THE CONVERSATIONConfigured follow-up
C
Customer conversationWhatsApp
02 / KEEP IT MOVINGTeam ready to continue the conversation
Keep the next step in sight.
connektflowILLUSTRATIVE WORKFLOW
01 / START THE CONVERSATIONShared team conversation
C
Customer conversationWhatsApp
02 / KEEP IT MOVINGHistory · Assignment · Internal notes
Context makes a better reply.
SPECIALIST ECOMMERCE WORKFLOWSConnect the conversation
Connect the conversation
to the order.
Running an online store? Bring Shopify order details into the customer journey.
Confirm COD orders and addresses, follow up on eligible abandoned checkouts and share tracking details recorded in Shopify. Keep your team close to the customer’s order context when they reply.
ONE EXAMPLE / COD CONFIRMATION
01COD order received
02Customer confirms the order
03Address confirmed or updated
04Final confirmation sent
Illustrative sequence. Your workflow is configured to your store.SEE THE WORKFLOW, NOT JUST THE PROMISEThe message.
The message.
The next action.
The team handoff.
A useful demo should answer how ConnektFlow would work for your business.
Bring us a campaign, recurring question or follow-up you want to improve. We’ll walk through the relevant capability, the information it needs and the point where your team stays involved.
- Walk through the workflow
- Review the customer experience
- Understand the setup
A SETUP THAT FITSStart with the workflows
Start with the workflows
your business needs.
Explore ConnektFlow Core and optional AI assistance. Get a clear quote for your plan and applicable usage before you proceed.
View PlansTHE FOUNDATION
ConnektFlow Core
Campaigns. Conversations. Configured workflows.
THE OPTIONAL LAYER
AI Smart
Assistance for replies, intent and routing.
What is ConnektFlow?
ConnektFlow is a WhatsApp marketing and customer communication platform. It helps businesses run campaigns, handle enquiries, configure follow-ups and support customers, with Instagram comment automation and specialist ecommerce workflows.
Is ConnektFlow only for ecommerce businesses?
No. Its communication capabilities can support enquiry and customer-service work across industries, including real estate, education, hospitality, beauty services and clinic administration. Shopify workflows are a specialist part of the platform.
Can we use it for WhatsApp marketing?
Yes. Use it to plan relevant campaigns for customers who have opted in, including offers, launches and business updates. Your messaging setup and applicable WhatsApp rules still apply.
Can our team reply personally?
Yes. The shared inbox supports team replies, conversation assignment and internal notes, so someone can help when the customer needs a personal response.
What Instagram automation is available?
ConnektFlow supports configured comment automation. The available trigger and reply flow are reviewed for your account; this is different from promising full Instagram DM inbox management.
Is AI required?
No. AI assistance is an optional add-on. Configured workflows and team conversations remain central to the product.
Can it automatically confirm a booking?
That depends on the booking process and connected system. Enquiry handling and team coordination can be discussed independently of a live booking integration.
LET’S MAKE THE NEXT STEP CLEARWhat would you like your next
What would you like your next
conversation to achieve?
A useful answer, a qualified enquiry, a returning customer or a resolved issue.
Let’s explore the workflow that fits.
A little curiosity.
Details, please!